Frequently Asked Questions
Will these lights be bright enough for my garden or pathway?
These lights are designed to create a warm, decorative glow rather than harsh floodlight brightness. They are perfect for adding atmosphere, charm, and visibility to pathways, patios, garden beds, and outdoor spaces.
Will these lights work in rain or bad weather?
Yes, Sunroot™ Pattern Lights are made for outdoor use and have an IP65 waterproof design. They are built to handle rain, wind, and changing weather conditions while continuing to light up your garden beautifully.
Where can I place Sunroot™ Solar Pattern Lights?
These lights work beautifully along pathways, in garden beds, around patios, near lawns, by driveways, or around outdoor entertaining areas. They are also great for special occasions like parties, barbecues, and festive decorating.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.