Frequently Asked Questions
How do the Sunroot™ Solar Wall Lights work?
They charge automatically during the day using the built-in solar panel, then turn on at night using the light sensor. Just switch them on before installation, place them somewhere with direct sunlight, and let the lights do the rest.
Where can I install them?
You can install them on fences, walls, decks, posts, porches, garden areas, pathways, garage entrances, terraces or outdoor seating spaces. They work best in areas that receive around 4 to 6 hours of direct sunlight during the day.
How long do they stay on at night?
After a full charge, they can shine for around 8 to 10 hours depending on sunlight exposure, weather conditions and placement.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.